Refund policy

Return and exchange policy

- The return or exchange of a product is a right for all our customers, and it includes all the products we offer on our shop.

- All the products offered in our shop are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.

- Returns or exchanges can be made if the product is in its original condition when purchased and packed in its original packaging.

- You can return a product within 3 days of receiving it, or exchange it within 5 days of receiving it.

- Please contact us via our phone numbers to request a return or exchange.

- If you received a product that is completely different from what was shown on our website, you will get a full refund.

- We are not responsible for expectations of customer that were not mentioned in the product description.

- If you change your mind and the product has no defects, a 30% deduction will apply to the refund.